Account & data deletion

For apps published by Arfen Fitness on Google Play:

• Black Iron: Gym and Fitness — com.arfenfitness.mobile
• Cross Fitness — com.theblackiron.app

You may request deletion of your app account and associated personal data we hold for either app. This page explains how to submit that request.

How to request deletion

Send an email from the address or phone number associated with your membership (if applicable) so we can verify your identity.

In your message, include:

• Which app you use: Black Iron: Gym and Fitness or Cross Fitness (you may include the package ID above)
• Your full name
• The mobile number used to sign in (member accounts), or the email used for staff/admin accounts
• Gym or location name if your account is tied to a specific gym
• A clear statement that you want your account and associated personal data deleted

What we delete

After we confirm your request, we will delete or anonymize your account and associated personal data for the app you identified, except where we must retain certain information to meet legal, tax, or fraud-prevention obligations. We will confirm by email when processing is complete or if we need more information.

Timing

We aim to complete verified deletion requests within thirty (30) days.

Questions

For privacy questions, see our privacy policy or contact us at the same support email above, naming Black Iron: Gym and Fitness or Cross Fitness as applicable.